Help & Support

Frequently Asked Questions

Find answers to common questions about nCard, from creating your first card to managing credits and subscriptions.

Question 1

How do I create a card?

Sign up to get free credits and create your first card in seconds.

Question 2

Can I delete a card?

Yes. You can delete any card permanently and without recovery.

Question 3

Can I edit my card?

No. After a card is created, it cannot be edited anymore.

Question 4

How do I share a card?

Each card has a share link you can copy and send to anyone easily.

Question 5

Can I recover cards?

No. Deleted cards cannot be restored by anyone, even support staff.

Question 6

Are my cards private?

Yes. Only you and those you share with can see your private cards.

Question 7

Is there a business card?

Yes. You can use business cards for your team or your clients.

Question 8

How secure are cards?

Cards use encryption so only you and the recipient can unlock them.

Question 9

How many cards?

You can make unlimited cards as long as you have enough credits.

Question 10

Do credits ever expire?

No. Credits remain active and available on your account until used.

Question 11

How do I get more credits?

You can top up credits anytime in your dashboard with a few clicks.

Question 12

Is there a subscription?

Yes. Subscription unlocks premium styles, tools and card features.

Question 13

Are cards stored forever?

Yes. Cards are stored until you delete them from your account.

Question 14

Is there a mobile app?

Yes. Our iOS app is coming soon. Android version is also planned.

Question 15

Can I schedule card?

Yes. With premium, schedule cards to send on any future date.